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In a society where empathetic dialogue feels increasingly rare, BBC journalist, executive coach, and mediator Emily Kasriel has developed Deep Listening: a transformative practice that moves beyond surface-level conversation to create genuine connection, foster authentic expression, and open pathways to understanding – even when we profoundly disagree. In this interactive workshop, Kasriel will demonstrate this innovative approach and give participants a chance to put it into practice and consider its potential in their own lives.